Valir Health, LLC
700 NW 7th Street
Oklahoma City, OK 73102

405-609-3600 or 888-898-2080 (toll free)
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Date Posted Job Number Job Title Division Department Job Location Apply Online
06/08/2017 120759 Patient Service Rep (FT) VMD Valir Management Developement Oklahoma City, OK (north) Apply for this job
POSITION PURPOSE Performs general reception and administrative functions as required by the department including but not limited to answering phones and taking messages, greeting visitors, verifying benefits for outpatient physical therapy and accurately advising patients of costs for services, obtaining approval for physical therapy from insurance companies requiring authorization including but not limited to work comp and MVA; responsible for patient collections (copays/coinsurances/deductibles), ordering supplies for clinic and maintaining a clean and organized front desk area; Excellent organizational skills; Good keyboarding and computer skills required. Under General supervision of the Clinic Manager with routine interaction and guidance from the Non Clinical Operations staff. Beneficial Knowledge/Experience: - Ability to navigate EMR system (Entering new patient information/scheduling/attaching documents) - Experience calling insurance companies and verifying insurance (finding out benefit information: deductibles, OOPs, coinsurance, copay, pre-authorization requirements) - Ability to understand and explain insurance benefit information to new patients - Understanding of claim processing in regards to payments and denials - Specialized experience with requesting PT authorizations for specific insurance companies (UHC/GEHA/Humana…etc.) - Experience with obtaining motor vehicle accident billing information and knowledge of liable party billing procedures - Experience assisting a therapist/chiropractor in a clinic setting with patient care (tech experience)